Effective Date: November 29, 2025
Linkers Outsourcing Solutions Pte. Ltd. (“Linkers”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, engage our services, or otherwise interact with us.
This policy reflects our premium, high-trust approach and applies globally to clients, candidates, contractors, partners, and website visitors.
1. Information We Collect
We may collect the following categories of personal data:
a. Personal and Sensitive Information
- Name, job title, company name, and contact details (including email address and phone number)
- Billing, bank, and payment details for invoicing and settlement
- Account or login information (where applicable)
- Identification or compliance documents (e.g., passport copies, government-issued IDs, tax identification numbers) where required for employment, payroll, or Employer of Record (EOR) services
- Sensitive Personal Data (only where legally required or contractually necessary), such as health information for mandatory benefits enrollment or background check results as required by local law or client contract
Sensitive Personal Data is collected strictly on a need-to-know basis and processed in accordance with applicable data protection laws.
b. Candidate and Contractor Information
- Resume/CV, employment history, skills, and qualifications
- Compensation expectations and availability
- Bank and payroll-related details
c. Automatically Collected Information
- IP address, browser type, and device information
- Pages visited, time spent on pages, and referral sources
- Cookies and similar tracking technologies
2. How We Use Your Information
We use personal data for the following purposes:
- Service Provision: To deliver and manage recruitment, contractor, and Employer of Record (EOR) services
- Financial Processing: To process payments, payroll, taxes, and mandatory statutory benefits (e.g., SSS, PhilHealth, UIF, SDL)
- Communication: To communicate with clients, candidates, contractors, and partners regarding services, updates, and contractual matters
- Service Improvement: To improve our website, offerings, and user experience
- Marketing: To send service-related communications, insights, or marketing materials where permitted by law and subject to opt-out rights
3. Legal Basis for Processing and Data Roles
a. Legal Basis for Processing
Depending on the jurisdiction and relationship context, we process personal data based on one or more of the following legal grounds:
- Performance of a Contract: Processing necessary to fulfill recruitment, contractor, or EOR agreements
- Compliance with Legal Obligations: Processing required to meet tax, employment, social security, and regulatory obligations
- Legitimate Business Interests: Processing necessary to operate our business, manage relationships, prevent fraud, and maintain security, provided such interests do not override your rights
- Consent: Where required by law, processing based on your explicit consent, which may be withdrawn at any time
b. Data Controller and Data Processor Roles
- Data Controller: Linkers acts as a Data Controller when processing personal data to fulfill statutory obligations such as payroll processing, tax remittance, and employment compliance
- Data Processor: Linkers may act as a Data Processor when processing personal data on behalf of a client under the client’s instructions
4. Information Sharing and Disclosure
Linkers does not sell personal data.
We may share personal information only with:
- Trusted Partners and Service Providers: Including payroll processors, compliance providers, benefits administrators, and IT or CRM vendors required to deliver our services
- Local EOR or Compliance Partners: Local entities in relevant jurisdictions (e.g., the Philippines or South Africa) engaged to execute employment contracts and statutory compliance
- Professional Advisors: Legal, accounting, and audit advisors subject to confidentiality obligations
- Regulatory or Government Authorities: Where disclosure is required by law or regulatory request
All third parties are contractually required to maintain appropriate confidentiality, security standards, and to process personal data solely for authorized purposes.
Linkers does not sell or share personal data for cross-context behavioral advertising as defined under applicable privacy laws.
5. International Data Transfers
As a global outsourcing and EOR provider, personal data may be transferred to and processed in countries outside your country of residence. We implement appropriate safeguards to protect cross-border transfers, which may include Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, tax, employment, and regulatory obligations
- Resolve disputes and enforce agreements
Retention periods may extend beyond the end of an employment or contractual relationship where required by law.
7. Data Security
We implement reasonable and appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls based on the principle of least privilege, and periodic security reviews.
While no system can guarantee absolute security, we continuously enhance our safeguards in line with industry standards.
8. Your Rights
Depending on your location and applicable law (including the GDPR, CCPA/CPRA, and the Philippines Data Privacy Act enforced by the National Privacy Commission), you may have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion of personal data (subject to legal retention requirements)
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability
To exercise these rights, please contact us using the details below.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality, analyze usage, and improve user experience. You may manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Linkers Outsourcing Solutions Pte. Ltd.
Email: info@linkersagency.com
Website: www.linkersagency.com